what is fast is good®
workplace communication training?
Fast Is Good® is a new approach to quick communication training for your workplace – online with short microbursts or in-person using an interactive approach. We help you to avoid those killer communication mistakes that can get your organization sued, cause you to lose a major customer or destroy your hard-earned reputation. Simply put, the goal is this: To help you and the people you manage become better workplace communicators. That’s essential for your company to reach its maximum potential.
4 areas of Focus
4 Areas of Training
15 (Of many) applications of the training
Focusing on the other person
Managing workplace emotions
Using messages and examples
Asking smart questions
Answering tough questions
Developing elevator speeches
Organizing and delivering content
Communicating with customers
Using top-down communication
Using lateral communication
Using bottom-up communication
Responding to problems
Representing your company
1. Have you been able to identify a robot that can pacify an angry customer?
2. Can you recommend a machine that develops leadership skills?
3. Is AI capable of resolving complex relationship issues involving co-workers?
The answer to all of these questions is a resounding "No." Even in a world full of technology, there is no substitute for human training when it comes to workplace communication.
One important conclusion
Do any of the statements below fit the people you manage? If so, those people need workplace communication training.
They don’t have good listening skills.
They don’t get to the point.
They don’t add value to discussions.
They don’t prepare for meetings.
They don’t focus on the other person.
They don’t communicate clearly.
Remember, your company's reputation is at stake.
how we offer a solution
Fast Is Good Workplace Communication Training is designed to avoid the inconvenient and expensive training that is already widely available. We’re all about speed and efficiency.
Here's how we're different:
No travel expenses for our training.
No lengthy time away from work. Training is delivered in microburts online or in interactive session of 90 minutes or less.
No guesswork. We measure and report results.
No generic training. We relate all we do to your company and its issues. We can even license content to your company.
Two business partners
Davis Young has provided communication training and counsel for Cleveland Clinic, Progressive Insurance, Rubbermaid, Nokia, a variety of educational institutions and nonprofits, plus the ownership of the Cleveland Cavaliers, Cleveland Indians and San Francisco 49ers. In recent years, he has taught more than 200 individual college classes focused on communication topics. He is a recipient of the Best of Silver Anvil Award presented by the Public Relations Society of America to honor the single best public relations program of the year nationally. He is a principal of Fast Is Good LLC and DY Author and Speaker LLC.
Scott Juba is a recognized thought leader and consultant on the use of digital technology to communicate and also on social media. He has worked with numerous corporations, nonprofits and school districts and also serves as of counsel to the nationally recognized crisis communication firms Hennes Communications and The Jane Group. He has conducted training for the Association of Fundraising Professionals, Business Volunteers Unlimited, the Cleveland Metropolitan Bar Association, Hiram College, Malone University, Cleveland Department of Public Health, Cuyahoga County Office of Emergency Management and many others. Scott is a principal of Fast Is Good LLC and Radar Public Relations.
Are You Ready to take your workplace communication to the next level?
Davis Young: email@example.com, 440-241-0901
Scott Juba: firstname.lastname@example.org, 216-210-3717